Introduction
- This guide describes how you enable and use the functionality to add comments on stops.
Comments
You can comment on a stop to give a more detailed description of the stop, then what is described in a stop cause.
Enable comment on a stop cause
To enable comment a go to Configuration -> Stop causes:
Find the stop cause and click the edit button:
Set Require Comment to Required or Optional:
This can also be done, when you create a new stop cause.
How to use comment in Production status
You can add a comment to a stop that needs to be categorized.
In Views -> Production status:
Click Stop causes (If it is grayed out, that means that there are no stops, that needs to be categorized):
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009667199mceclip1.png)
Select a stop to Categorize:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009667259mceclip2.png)
Now every stop cause, that has a comment icon ! in them, means that you need to add comment on the stop, if you select it:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009667499mceclip3.png)
Click a stop cause with the comment icon ! and a comment text box will appear, now enter your comment (Max 1000 characters):
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009668359mceclip7.png)
Click Apply:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009668339mceclip6.png)
You can only comment on stop causes with no children
If a stop cause has children:
And they are configured to be used by the unit:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009671199mceclip11.png)
Then when you are categorizing a stop, you will see the children icon + instead of the comment icon !, because the tree structure takes priority over the comment:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009665680mceclip13.png)
Comment in stop history
You can view or add more comment to a stop, that has been categorized in Reports -> Stop history:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009671639mceclip14.png)
Select your unit, that the stop happened on and the period, which the stop occurred in:
Click Apply:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009666240mceclip16.png)
Now click the comment, for the stop, at you wish to view or more comments to:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009672099mceclip17.png)
All the comments for the stop will be shown:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009672139mceclip18.png)
To add a new comment, type it in the Add new comment textbox (Max 1000 characters):
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009672239mceclip19.png)
Click Add:
![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360009666580mceclip20.png)
A stop can have max 20 comments and each comment can have max 1000 characters.