---
title: Connecting your DIAP to 4G
description: "This article includes a short guide on how to connect your DIAP to 4G.  Requirements before starting: Enter one of the following URLs: The URL depends on the information received from DIAP support. 1."
---

[Skip to content](https://kb.dataintel.dk/connecting-your-diap-to-4g#main-content)

English

Show submenu for translations

[Submit a request](https://kb.dataintel.dk/kb-tickets/new?hsLang=en)

![DIAP-1.png\]](https://kb.dataintel.dk/hs-fs/hubfs/DIAP-1.png?height=41&name=DIAP-1.png)

- [Default HubSpot Blog](https://diap-6547305.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://diap-6547305.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Submit a request](https://kb.dataintel.dk/kb-tickets/new)
- Go to Data Intelligence A/S

 Go to Data Intelligence A/S

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://kb.dataintel.dk/?hsLang=en)
2. [Configuration](https://kb.dataintel.dk/configuration?hsLang=en)
3. [FAQ](https://kb.dataintel.dk/configuration?hsLang=en#faq)

# Connecting your DIAP to 4G

### Prerequisites

This article includes a short guide on how to connect your DIAP to 4G. 

**Requirements before starting:**

1. Insert the SIM card into the DIAP (SIM card must be **WITHOUT** PIN code!)
2. Connect DIAP to the internet by means of an Ethernet cable (use Ethernet Port 1)
3. Power the suitcase with the DIAP

**Enter one of the following URLs:**

1. [https://demo.diap.online/](https://demo.diap.online/)
2. [https://live.diap.online/](https://live.diap.online/)

The URL depends on the information received from DIAP support.

### Connecting to 4G

1\. Login to the DIAP platform and click the "cogwheel" in the top left menu.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360038139013mceclip0.png)

2\. Select "DIAPs" in the main menu.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360038139073mceclip1.png)

3\. Click the pencil icon of the DIAP for which you wish to use 4G connection.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360038139113mceclip2.png)

5\. Select the 4G tab.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360037311334mceclip3.png)

6\. Activate "Enable".

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360037311374mceclip4.png)

7\. Fill in the required information. Information regarding APN settings can be found on the website of your SIM-card provider. There is also this site for APN information [https://apn.how/](https://apn.how/)

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360037311474mceclip5.png)

8\. When you have entered all information, your settings should look like the example below.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360037311634mceclip6.png)

9\. **IMPORTANT BEFORE SAVING!**

Ensure that Wi-Fi is disabled as there only can be one DHCP. See the example below.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360037311734mceclip8.png)

10\. Save changes.

![](https://kb.dataintel.dk/hubfs/Knowledge%20Base%20Import/eltronic.zendesk.comhcarticle_attachments360038139553mceclip9.png)

 

- [DIAP Gateway](https://kb.dataintel.dk/diap-gateway?hsLang=en#main-content)

    - [Getting Started](https://kb.dataintel.dk/diap-gateway?hsLang=en#getting-started)
    - [Troubleshooting](https://kb.dataintel.dk/diap-gateway?hsLang=en#troubleshooting)
    - [Known issues/limitations](https://kb.dataintel.dk/diap-gateway?hsLang=en#known-issues-limitations)
- [General](https://kb.dataintel.dk/general?hsLang=en#main-content)

    - [FAQ](https://kb.dataintel.dk/general?hsLang=en#faq)
- [Configuration](https://kb.dataintel.dk/configuration?hsLang=en#main-content)

    - [FAQ](https://kb.dataintel.dk/configuration?hsLang=en#faq)
    - [Troubleshooting](https://kb.dataintel.dk/configuration?hsLang=en#troubleshooting)
    - [Guides](https://kb.dataintel.dk/configuration?hsLang=en#guides)
    - [Protocols](https://kb.dataintel.dk/configuration?hsLang=en#protocols)
- [Live/Real time site](https://kb.dataintel.dk/live-real-time-site?hsLang=en#main-content)

    - [Getting Started](https://kb.dataintel.dk/live-real-time-site?hsLang=en#getting-started)
    - [FAQ](https://kb.dataintel.dk/live-real-time-site?hsLang=en#faq)
    - [Guide](https://kb.dataintel.dk/live-real-time-site?hsLang=en#guide)
    - [Features](https://kb.dataintel.dk/live-real-time-site?hsLang=en#features)
- [OEE site](https://kb.dataintel.dk/oee-site?hsLang=en#main-content)

    - [Getting Started](https://kb.dataintel.dk/oee-site?hsLang=en#getting-started)
    - [FAQ](https://kb.dataintel.dk/oee-site?hsLang=en#faq)
    - [Guides](https://kb.dataintel.dk/oee-site?hsLang=en#guides)
    - [Configuration](https://kb.dataintel.dk/oee-site?hsLang=en#configuration)
- [Remote Access](https://kb.dataintel.dk/remote-access?hsLang=en#main-content)

    - [Getting Started](https://kb.dataintel.dk/remote-access?hsLang=en#getting-started)
    - [FAQ](https://kb.dataintel.dk/remote-access?hsLang=en#faq)
    - [Guides](https://kb.dataintel.dk/remote-access?hsLang=en#guides)
- [API](https://kb.dataintel.dk/api?hsLang=en#main-content)

    - [API](https://kb.dataintel.dk/api?hsLang=en#api)
- [Release information](https://kb.dataintel.dk/release-information?hsLang=en#main-content)

    - [DIAP Release Notes](https://kb.dataintel.dk/release-information?hsLang=en#diap-release-notes)
    - [Live/Real time site](https://kb.dataintel.dk/release-information?hsLang=en#live-real-time-site)
    - [OEE site](https://kb.dataintel.dk/release-information?hsLang=en#oee-site)
    - [Management site](https://kb.dataintel.dk/release-information?hsLang=en#management-site)
    - [DIAP Gateway](https://kb.dataintel.dk/release-information?hsLang=en#diap-gateway)

- [Default HubSpot Blog](https://diap-6547305.hs-sites.com/blog)

[![Chill listening crop-3](https://kb.dataintel.dk/hs-fs/hubfs/Sk%C3%A6rmbillede%202021-05-04%20kl.%2017.46.04.png?width=221&height=26&name=Sk%C3%A6rmbillede%202021-05-04%20kl.%2017.46.04.png "Chill listening crop-3")](https://diap.hubspotpagebuilder.com/-temporary-slug-5b226bcb-69c8-45c1-82ff-e060e2d4037d?hsLang=en)

Copyright © 2026, Data Intelligence A/S